Posted by Solutions Center on Wed, Jun 30, 2010

Computers are nowhere near perfect. They fail, they crash, and they become infected with nasty viruses that can make your life more than miserable. What's even worse is that they don't give you any warning signs - no slight cough or scratchy throat - it's often a one and done deal. However, as imperfect as they are, computers sure are convenient if you use them properly. This is why it is extremely important to back up your data.
Having your computers fail and not having backups is a badge of your stupidity (or your IT Company's in some cases), don't wear it proudly. Business and service disruptions due to a loss of data are no joke. In fact, they can sometimes be bad enough to put an organization out of business. In IT Support, we don't take backing up lightly. Too many people don't back up; despite being told to constantly. If something crashes or goes down, you better hope that you are backing up. Backing up will allow you to recover most, if not all, of your data.
Make sure you back up some if not all of your data, but most certainly backup what is important. A recent Microsoft article I read noted that the two most important items to back up are your Customer Databases and your Payroll Records. Be sure to back these up because they are the driving force behind your organization. Also, remember to store your backups off site. By taking the backups off site, you are preventing the possibility of losing all of your data if something physically happens to your office. Backing up is one thing, but storing your data in a safe location is another.
All in all, you should be backing up. Does it sound too difficult for you to do on your own? Maybe. And that's why Philadelphia IT Support Company, Trigon Technology, and other reputable IT Service providers in your local area can help make your backup process easy. For more information or to have Trigon setup a backup plan for you, reach out to us today by calling 1-888-494-TRIGON or by emailing us at solutions@TrigonIT.com. If you're not backing up - do yourself and your business a favor and make the call today!
Posted by Solutions Center on Fri, Jun 25, 2010
IT Support | Recently, there has been a lot of buzz going around the
IT Supportworld about the iPhone 4, the Droid, and the iPad. The biggest reason is because each of these new devices is applying a new User Interface (UI). These devices have changed from using a mouse and a keyboard to input information and manipulate objects, to using your fingers to input and manipulate objects, while on the same plane as the data. But this is just the beginning!
Remember the movie Minority Report, where detectives used hand gesture driven computers to perform their forensic analysis? The interface allowed them to use their hands to manipulate objects in a 3D space, just as we do with objects in the real world. Well Oblong Industries, a company cofounded by Minority Report's science advisor, has developed the g-speak spatial operating environment. This UI design is going to revolutionize the way we interact with computers on a fundamental level.
At a TED Conference in February or 2010, John Underkoffler gave a live demonstration of g-speak and talked about his vision for its future as the next generation of computer interfaces. He showed the audience how seamlessly a user can navigate the 3D environment, move objects from one computer on a network to another, how objects can be disassembled in 3D to see the parts that make it up, and much more. His vision is for this interface to replace current interfaces within five years.
Posted by Solutions Center on Wed, Jun 23, 2010
IT Support| You have a laptop that you use at both your work and your home offices, and because of this, you routinely print to multiple printers. However, you only have the ability to set one printer as the default, so you constantly have to make sure you switch back and forth between them depending on where you are. Well, you used to anyway.
One of the new features of Windows 7 is the ability to have "Location Aware Printing." This feature allows users of all editions of Windows 7 to setup simple rules for printing, which are dependent on the current network the PC is connected to. Simply put, when you are at home, your default printer will be set to the one at your house, and when you are in the office your default printer will automatically change to the one there.
The best part of this new feature is that you do not need your IT Support engineers to set this up. Here are the simple steps to set up the Location Aware Printing feature on your Windows 7 PC, or you can watch the short video tutorial.
Posted by David Quiram on Wed, Jun 02, 2010

Rumor 'round town is that Google is ditching Microsoft OS's for its internal machines due to "
IT security concerns". I say rumor because of conflicting reports, the use of anonymous sources, and the dancing around the bush Google PR types are doing.
Most of this is based on the recent hacks into Google by Chinese hackers which lead to the reported theft of Google intellectual property and information on Chinese humanitarian protestors. Google is blaming the hacks on the Microsoft OS and web browser used on the computer that was penetrated. In my perusing of this issue, I found several mentions that the OS was XP and the browser was IE6. The use of XP I can see as legit, most companies have not made the change over to Windows 7. The use of IE6 seems a little out of place. If IE6 was in use and not stopped that is all on Google. I suspect that the IE was probably not IE6 but something higher and it was an exploit that affected the different version of IE. I am surprised that Chrome was not being used! Heck, I use Chrome and I am a MS drone myself.
Anyway, why do we care...well probably most of us don't. If Google wants to ditch MS OS's and go to MAC, Linux, or the new Chrome OS...have fun. They will get hacked too at some point; nothing is 100% secure...ever. This is probably posturing and PR drama for the push out of the Chrome OS, the beginning salvo for the upcoming Microsoft OS vs. Chrome OS battle to be fought in the media.
Will this hurt Microsoft...maybe? Google has ~ 10000 employees, so that isn't going to be much of an issue to MS. The publicity may be an issue and they will have to spend additional dollars on PR to fight that battle, which means my Xbox games are going to increase in price...again.
I am waiting for tomorrow's headline stating that Microsoft is no longer allowing for internal usage of Chrome as a web browser and Google as a search engine due to "security concerns"
If you concerned about your IT Security, or are in need of IT Support solutions for your Philadelphia area business, contact Trigon today by calling us at 1-888-494-TRIGON or by emailing us at solutions@TrigonIT.com!
Posted by Solutions Center on Tue, Jun 01, 2010

With the economy in the state that it is in, companies both large and small are cutting back and not spending as much money as they once were, and are also not risking putting money into huge investments. IT consulting and outsourcing can assist companies with cutting costs and while still remaining efficient in terms of
IT supportneeds.
IT Consultants will allow your company to save money while also getting support from a specialized IT team with advanced knowledge and unlimited IT resources. The advantages of outsourcing your support to a qualified team of experts are endless.
An IT consulting company which offers a full service of IT support and solutions and that has an established presence in your area as well as a professional reputation will benefit your organization, and will truly allow you to get the most out of your IT systems. In the Philadelphia area, look no further than Trigon Technology. Trigon is the Philadelphia area's premier IT Support Company and we'll supply you with a complete range of IT Support solutions that we can put into action at your workplace.
With Trigon, your IT will be optimized, your team will be more efficient, and you can worry about your business; not your technology. If you'd like to learn more about how you can benefit through outsourcing your IT to a reputable consultant, contact Trigon Today!
Posted by Solutions Center on Tue, May 25, 2010

Often times, small and midsized businesses are unable to hire a full-time internal IT department. Yet, just like every other business, the need for a full-time IT staff dedicated to their business is always there. Face the facts, optimized IT systems can excel your business and help you grow. Many businesses who can't afford a full time staff turn to outsourcing their IT solutions. This saves money by not having to pay for the salary and benefits of a full time staff, and also gives them access to unlimited IT resources.
Philadelphia IT Solutions Company, Trigon Technology, is the leading provider of
IT Supportin the Philadelphia area.
Quality IT Support can optimize your business, and really bring out the potential in your computer systems, allowing your people and organization as a whole to become more efficient and productive. Trigon's solutions will allow you to compete with larger businesses with more resources, and will turn your IT systems and staff into your competitive advantage.
If you're interested in learning more about our solutions and how they can help you, contact us today at 1-888-494-TRIGON.
Posted by Chad Weaver on Thu, May 13, 2010

Wireless speeds exceeding what the current gigabit wired networks offer, surely you must be joking. I'm not joking, and don't call me Shirley - had to throw that old joke in there. This is big news for people like me, who work at
IT support companies! It seems there are two teams working on using the 60 GHz spectrum. The newest announcement came this week as the WiGig (Wireless Gigabit Alliance) joined with the WiFi Alliance. WiGig is working on a multi-gigabit, based on this announcement they are claiming 7 gigabits per second. This is more than ten times the current wireless speeds.
There are some short comings to this technology, because the high frequency is well beyond the 2.4 GHz of 802.11g and ‘n' wireless, which means this will have to be almost if not explicitly line of sight. The higher frequency will be less able to penetrate any substances and or walls. The good news is this would be a perfect technology for high definition video to be streamed to multiple devices, including handhelds in your living room. And it also could mean the transfer of multi-gigabyte files in almost no time between computers and storage devices.
There is also a competing standard designed for only the transfer of HD video over this same spectrum. But with the joining of these two alliances, and companies such as Cisco and Linksys, and even Apple considering the adoption of this standard, we'll probably see the WiGig's standard become dominant. Because they are allied with the WiFi alliance, all devices that will use the new standard will also be backwards compatible to the older standards of ‘n' and ‘g'. I am looking forward to new technology like this as we move further and further away from wired networks. I don't know what this will mean for all of us in the IT support solutions world yet as we are usually more concerned with security then with all the new-fangled gadgets, but this kind of progress is always exciting.
For more on IT optimization and IT solutions, contact your Philadelphia IT Support, Trigon Technology, at 1-888-494-Trigon or by email at solutions@TrigonIT.com