Posted by Solutions Center on Tue, Jul 20, 2010
Your organization runs on your computer systems and software. Face it. Without computers and software, the core of your business, what would power your people and daily processes? That being said, wouldn’t it be best if your computer systems were up and operational at all times? And how about optimized for your business, too? That would sure be nice. Wouldn’t it?
As much of an advantage that computers can be for certain businesses, they can also be a costly, hidden burden on small businesses – leaving them at a disadvantage. While larger companies are often able to allocate a large portion of their budget to computers and technical support, small businesses don’t have the luxury. IT Support can be expensive, as many businesses here in the Philadelphia area know. If you staff an internal IT Department, on top of paying for your computers, you’re paying for staff salaries, benefits, vacation time, sick days and much more. Paying on a break/fix basis isn’t ideal for small businesses either. Once your computers are, well, broken, which can cause you tremendous costly downtime, you have to pay an outrageous emergency rate for your equipment to be fixed.
Neither of these situations are ideal for the average small business. Instead of using money to staff an IT Department, or paying an outlandish amount of money required for billable emergency hours – small businesses would be better off using their money for what they truly need it for. If a ridiculous amount of money weren’t being spent on IT, think of what it could be used for… The leftover funds could be spent on more important things, like sophisticated Enterprise Asset Management (EAM) software that would allow your business to operate more efficiently, it could be used to upgrade your computer hardware, or, it could be used grow your business by bringing on more employees. But, how can you even use your computers without an internal IT staff or a break/fix company? Don’t you need some kind of support?
That’s where managed services come in. By outsourcing your IT to a managed services provider, you’re truly taking advantage of a better way to do IT. Outsourcing allows you to have a full-time remote staff, and you only have to pay a fixed, flat monthly fee. There are no salaries, no benefits, no billable emergency hours – just a full-time staff of IT support engineers that have an unlimited amount of IT resources. Also, the service is proactive – your computer systems are remotely monitored so problems are picked up on and managed immediately, often times before you even notice a thing. Managed services solutions, such as Trigon’s PinnacleCare, can become your small businesses competitive advantage. So move over big business, the playing fields have been leveled – and small business now has an opportunity to compete.
To find out how Trigon can help your Philadelphia area business with tailored IT solutions designed specifically for you, contact us today at 1-888-494-TRIGON, or by email at solutions@TrigonIT.com
Posted by Solutions Center on Wed, Apr 14, 2010
Does your Philadelphia business expect to get top notch
IT support from your IT Company? If the answer to this question is "no", you may want to reevaluate your
IT Support Company. Often times, it seems like IT solutions providers are only out for their best interests. They fix your computers when they break, and essentially rob you in the process. What you need is a proactive, preventative service that will work you through your issues - leaving you paying only a fixed flat fee.
Wouldn't it be nice to have IT support that was tailored directly for YOUR business? IT solutions that were optimized for you? If you can imagine such a thing, imagine no longer - it's a reality. Trigon Technology been providing made-to-order solutions for small and midsized businesses for almost a decade. Trigon PinnacleCare is a full-service, proactive monitoring systems that guards your computers and network - stopping problems before they arise.
For a Free IT consultation and to learn more on how Trigon can help you - contact us at 1-888-494-TRIGON or email us at
solutions@TrigonIT.com.
Posted by Solutions Center on Tue, Feb 23, 2010
Philadelphia Tech Support Company, Trigon Technology, offers its flagship service,
PinnacleCare, to small and midsized businesses all throughout the Greater Philadelphia Area. PinnacleCare not only alleviates the amount of money that an organization has to dedicate to IT each year, but it also allows an organization to plan for the year and budget their IT Funds accordingly.
With managed services, such as PinnacleCare, an organization can rest assured that their IT care is keeping their systems healthy at all times. Managed Services allow for a proactive approach to IT Support, rather than a reactive approach. Basically, what this means is that your IT systems are monitored proactively, and every bump in the road will be squashed before it develops into a major issue.
In comparison to having an in-house IT Department or paying an IT Company on a break/fix basis, managed services will save your organization money. Essentially, managed services will cut your IT bills nearly in half. Think about it this way, if you're paying for an IT Department, you're paying salaries, benefits, vacation and on top of all that, you're paying for your computers! With a managed services provider, you pay for a proactive monitoring system that saves you the money you'd be paying a staff, but also prevents your systems from going down; alleviating you from paying the high-cost break fix bills that you'd pay if your systems go down and need to be fixed in a reactive situation.
For more information on PinnacleCare, our IT Services, or what Trigon can do for your organization, contact us at solutions@TrigonIT.com, or by telephone at 1-888-494-Trigon.
Posted by Solutions Center on Tue, Dec 15, 2009
Small and Midsized businesses often don't have the resources available to them to allow them to maximize the benefits of their IT systems.
TrigonTechnology, a leader in IT Support in the Philadelphia area, makes available the same IT Support that Fortune 500 Companies receive, to small and midsized organizations.
IT Support for Small to Midsized Organizations is often times handled by small, break-fix shops that don't have solid credentials. With the importance that computers and networks hold in today's business oriented society, it is important to make sure that your computers are optimized for your needs, allowing you to maximize efficiency. Trigon Technology's IT Solutions were designed keeping the needs of small and midsized businesses in mind, and were founded around the idea that they can receive the same high-level-support that larger companies receive.
Trigon's PinnacleCare is a Managed Services program designed specifically for small to midsized businesses that proactively monitors their IT Systems and maximizes business efficiency by keeping everything up and running on a consistent and constant basis. With proactive IT care, your business can reap the benefits of a steady network, and say goodbye to downtime.
For more information on what Trigon can do for you - contact us at
solutions@TrigonIT.com, or by telephone at 1-888-494-Trigon.
Posted by Solutions Center on Tue, Dec 08, 2009
System downtime, viruses, spyware, losses of productivity...are the computer systems you rely on to run your business not working consistently? These distractions are unnecessary, time consuming, and very expensive. Managed IT Services, such as
Trigon's PinnacleCare, maximize the benefits of technology. This can help ensure all tasks are completed and reported consistently and without fail.
Trigon offers PinnacleCare to businesses as the ultimate be all and end all to IT needs. With PinnacleCare Managed IT Services, your organization will be able to avoid unnecessary distractions and you will no longer have to have to worry about your IT. You will have peace of mind.
PinnacleCare is both proactive and reactive. Most IT Services Companies are only reactive. PinnacleCare is a combination of proactive managing systems with enterprise level, on demand IT Support. With PinnacleCare, your organization will receive the benefits of preventative maintenance. This is because PinnacleCare takes the initiative to guard and protect your systems so that there are fewer issues. Most of the time, even if there is an issue, you won't notice a thing, because PinnacleCare will have already picked up on it with its 24x7x365 Monitoring System. If something goes down in the middle of the night, will you be prepared to tackle the issue in the morning? Especially if you didn't know about it? PinnacleCare will provide around the clock monitoring and alerts to keep you up and running. That way, you can stay productive. Your systems will always be available, and your workforce will always have the tools necessary to be productive. What could be better than that?